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Operations

"Every generation needs a new revolution."

Thomas Jefferson

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The operations team is responsible for strategic technology, corporate solutions, web enabled solutions, customer service centre, business analysis and claims management.

Operations


Sean Bellamy - Executive Manager, Business Solutions

Sean has been with Aviva since the beginning and has led the design and implementation of of all technology solutions used by our various customer groups including our 'web enabled' solutions. In addition, Sean is responsible for all elements of general IT, management information and business intelligence solutions.

Jacquie Doyle - Director of Operations

Jacquie has over 25 years experience in General Insurance, working in a number of roles for Norwich Union Direct in the UK until 2000, before moving to Ireland as UK Operations Manager for GE Insurance Services, where she was responsible for the Travel and Creditor Insurance Services provided to their UK based clients. Jacquie joined VIVAS Health in 2003 as part of the founding team and took on her current role as Operations Director for Aviva in 2009.

Triona Carter - Business Analyst

Triona is responsible for analysing the business needs of customers and stakeholders, identifying business opportunities and proposing solutions.

Cliona Merrigan - Insurance Administration Manager

Cliona's role includes claims & administration management. She is also responsible for the credit control process.